Privacy Policy

Effective Date: 2026-02-01

Sajjeel Labs Inc. (“Sajjeel Labs,” “we,” “our,” or “us”) is committed to safeguarding the privacy and confidentiality of information entrusted to us through the Intelligent Safety Portal (“Platform”). This Privacy Policy sets out our practices regarding the collection, use, disclosure, and retention of information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), and relevant U.S. privacy requirements.

1. Scope of This Policy

This Privacy Policy applies to all users who access or use the Platform, whether as employees, contractors, administrators, or other authorized individuals of subscribing organizations. It covers information collected through the Platform, our website, and related support services.

2. Information We Collect

We may collect and process the following categories of information:

Account Information: Name, email address, role or job title, organization details, and login credentials.
Platform Data: Safety-related records such as incident reports, inspections, training records, contractor details, and other operational data entered by users.
Technical and Usage Data: IP addresses, browser type, device identifiers, session cookies, access logs, and activity within the Platform.
Analytics Data: Aggregated, non-identifiable usage statistics collected via cookies and analytics tools to improve service performance and user experience.

We do not collect or store:

Health or medical records from healthcare providers.
Government identification numbers.
Payment card data within the Platform.

3. Purpose of Collection and Use

We use the information we collect for the following purposes:

To provide, operate, and maintain the Platform.
To manage user accounts and organizational subscriptions.
To support safety management, compliance reporting, and recordkeeping.
To analyze usage trends and improve Platform functionality.
To ensure system security and detect unauthorized activity.
To communicate service updates, notices, and support responses.
To meet contractual, legal, or regulatory requirements.

4. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to:

Enable secure login and session management.
Collect analytics on how the Platform is used.

Users may disable cookies in their browser settings; however, doing so may limit functionality of the Platform.

5. Disclosure of Information

We do not sell or rent information to third parties. Information may be disclosed in the following circumstances:

To the subscribing organization: Organizational administrators may access data entered by their authorized users.
To service providers: We may engage third-party vendors for hosting, analytics, or related technical services, bound by contractual confidentiality obligations.
For legal compliance: Where required by applicable law, regulation, legal process, or enforceable governmental request.
In corporate transactions: In the event of a merger, acquisition, or sale of assets, provided that appropriate safeguards remain in place.

6. Data Hosting and Transfers

All Platform data is hosted on servers located in Canada. Certain technical service providers engaged by us may operate in the United States. Where cross-border transfers are required, we implement appropriate contractual and organizational safeguards to ensure compliance with Canadian privacy requirements.

7. Data Security

We apply administrative, technical, and physical security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. These include encryption in transit and at rest, role-based access controls, audit logging, and continuous monitoring of system integrity.

8. Data Retention and Deletion

We retain organizational and user data for as long as a subscription remains active. Upon termination of a subscription, data is retained for a period of ninety (90) days to enable migration or retrieval, after which it is permanently deleted unless otherwise required by law. Organizations may request earlier deletion of their data, which will be honored subject to applicable legal obligations.

9. Individual Rights

Subject to applicable law, individuals may request to:

Access the personal information we hold about them.
Correct or update inaccurate or incomplete information.
Request deletion of information, subject to contractual or legal obligations.

Requests may be submitted to the contact information provided below. We may require verification of identity before processing such requests.

10. Children’s Privacy

The Platform is not directed to, and may not be used by, individuals under the age of sixteen (16). We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. Users will be notified of material changes through the Platform or by email.

12. Contact Information

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Privacy Officer
Sajjeel Labs Inc.
Email: support@intelligentsafetyportal.com